Help & FAQ (Frequently Asked Questions)
Is Interactive Stars secure ? are my personal details safe ?
Answer - Yes ! Our website is fully secure - your visits are safe and private. We are the only secure Astrology website (every page).
How do i sign up and become a member ?
Answer - It is easy - go to this page How Do i Join and then click any of the sign up links.
→ You can sign up to a trial - no payment details are taken. Or you can select full membership
→ Full membership - you can pay using your payment card or existing PayPal account
→ You do NOT need a PayPal account unless you select 'One Month Membership with Rebill'
→ You do not need our PayPal address to send us a payment - this is done automatically
My two week free trial has expired - how do i renew ?
Answer - It's really easy. Simply click the link directly below:
How do i change my birth details ? Including my date of birth or place of birth ?
Answer. It is easy. Do this:
→ On the top menu click Me and My Friends
→ Opposite your name select the drop down menu
→ Scroll down to the bottom of the menu and select 'Change My Birth Details'
Note - the process is the same to change a friends birth details.
How do i cancel my membership subscription ?
Answer. Unless you have chosen the 'One Month with Rebill' option, there's no need to unsubscribe - you will not be re-billed at the end of the month.
To Cancel your 'One Month with Rebill Charge' subscription:
→ Log in to your members admin here
→ Under 'Active Subscriptions' click 'cancel'
→ Then, click 'Yes, i want to cancel my subscription'
→Next, log in to your PayPal account'. You will see the payment to 'InteractiveStars.com' then click 'Details' then 'Cancel'
Is the data i provided when i signed up kept safe and not shared with any other companies ?
How can i contact Interactive Stars ?
Answer - Visit our contact page here or email us at firstname.lastname@example.org
We also have answers to some frequently asked questions on Astrology