Help & FAQ (Frequently Asked Questions)


Is Interactive Stars secure ? are my personal details safe ?

Answer - Yes ! Our website is fully secure - your visits are safe and private. We are the only secure Astrology website (every page).

How do i sign up and become a member ?

Answer - It is easy - go to this page How Do i Join and then click any of the sign up links.

Key facts:

→ You can sign up to a trial - no payment details are taken. Or you can select full membership

→ Full membership - you can pay using your payment card or existing PayPal account

→ You do NOT need a PayPal account unless you select 'One Month Membership with Rebill'

→ You do not need our PayPal address to send us a payment - this is done automatically

My two week free trial has expired - how do i renew ?

Answer - It's really easy. Simply click the link directly below:

Renew my Membership here

How do i change my birth details ? Including my date of birth or place of birth ?

Answer. It is easy. Do this:

→ On the top menu click Me and My Friends

→ Opposite your name select the drop down menu

→ Scroll down to the bottom of the menu and select 'Change My Birth Details'

Note - the process is the same to change a friends birth details.

How do i cancel my membership subscription ?

Answer. Unless you have chosen the 'One Month with Rebill' option, there's no need to unsubscribe - you will not be re-billed at the end of the month.

To Cancel your 'One Month with Rebill Charge' subscription:

→ Log in to your members admin here

→ Under 'Active Subscriptions' click 'cancel'

→ Then, click 'Yes, i want to cancel my subscription'

→Next, log in to your PayPal account'. You will see the payment to 'InteractiveStars.com' then click 'Details' then 'Cancel'

Is the data i provided when i signed up kept safe and not shared with any other companies ?

Answer - Your data is very safe. We do not sell or share any of your personal data. Regarding your payment details - these are securely managed by PayPal - we do not see or have access to these details. Please read our Privacy Policy for more details.

How can i contact Interactive Stars ?

Answer - Visit our contact page here or email us at help@interactivestars.com

We also have answers to some frequently asked questions on Astrology